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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anh Nguyen

October 27, 2025

5  out of  5
rating by Anh Nguyen
"Good job! Appreciate Breanna work!"
We responded:
"We really appreciate your feedback, Anh! Breanna works hard to make sure every client feels supported, and we’re glad that showed."
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Walter Roesch

October 24, 2025

5  out of  5
rating by Walter Roesch
"Always great!"
We responded:
"Thanks so much, Walter! We love having clients like you and are happy to keep providing great service."
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Terri Jones

October 23, 2025

5  out of  5
rating by Terri Jones
"I was having trouble with the app and the drive safe feature not showing my new vehicle. Moriah was great! She sat with me through a call with customer service IT and worked with them to resolve the issue. Moriah was knowledgeable, friendly and very helpful to me. I came into the office a little frustrated, but I left with a smile and gratefulness. Thank you. Moriah!"
We responded:
"Thank you, Terri! We’re so happy Moriah could help and make your experience a positive one. We truly appreciate you sharing this with us!"
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Ildefonso Loza

October 23, 2025

5  out of  5
rating by Ildefonso Loza
"Pésimo servicio Tengo desde el 06/05 /25 y no he tenido la reparación de los daños el ajustado es muy resista pero mi pago para esta compañía es con el mismo tipo de moneda no entiendo la mentalidad de este ajustado no parece que sepa que él es un prestador de servicio y mi casa no es de su propiedad."
We responded:
"Hola Ildefonso, Lamentamos mucho la experiencia. Nos gustaría revisar tu caso y ayudarte a resolverlo lo antes posible. Por favor, contáctanos directamente para poder asistir."
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Scott Pillow

October 22, 2025

1  out of  5
rating by Scott Pillow
"They refused to pay my claim and fix my vehicle after dragging it out for 3 months. They were absolutely horrific and insulting. Calling me a liar and refusing my claim. Do not use State Farm, use anyone else!"
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Ralph Andrade

October 21, 2025

5  out of  5
rating by Ralph Andrade
"I had an excellent experience working with Terri. My initial call was due to an increase in premium due to a recent accident that resulted in a loss of the Accident Free Discount. Terri very diligently explained how the rate increase was being applied. She then reviewed the policy and found that we might have more coverage than we needed in one area. She thoroughly explained how we could lower our premium and still have adequate coverage. I agreed with the change she presented. We ended up with the monthly premium being less than what it had been before the loss of the Accident Free Discount. Terri was great to work with."
We responded:
"Ralph, this is such great feedback—thank you! Terri is amazing at walking through every detail to make sure our customers feel confident and cared for. We’re so glad she could help you find the best coverage and rate!"
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Hud

October 21, 2025

5  out of  5
rating by Hud
"Terri was very very helpful and kind!"
We responded:
"Thanks, Hud! Terri will love hearing this. She truly cares about our customers, and we’re happy she could make things easy for you!"
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Karen Madeline

October 17, 2025

5  out of  5
rating by Karen Madeline
"Austin was super helpful and gave me a great price"
We responded:
"Hi Karen, thank you for sharing your experience! We’re so glad Austin was able to provide helpful guidance and ensure you received a great rate."
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Judy Martin

October 16, 2025

5  out of  5
rating by Judy Martin
"Terri Stokes helped me with my home, auto, & liability umbrella policies and did a great job explaining."
We responded:
"Hi Judy, thank you so much for your kind words! We’re thrilled to hear that Terri was able to help with your home, auto, and umbrella policies while providing clear explanations. Your feedback is greatly appreciated!"
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T joseph

October 9, 2025

5  out of  5
rating by T joseph
"Terri was awesome. Extremely helpful answering all of my questions!"
We responded:
"Thank you so much, T Joseph! We’re thrilled to hear that Terri was able to help and answer all of your questions. We truly appreciate your trust and look forward to assisting you with your insurance needs in the future!"
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Aurelia Arreguin

October 7, 2025

5  out of  5
rating by Aurelia Arreguin
"Thank you very much, Andres, for your attention, very kind!"
We responded:
"Thank you so much, Aurelia! We’re happy to hear Andres took great care of you and provided kind, attentive service. We truly appreciate you sharing your experience!"
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Joseph Solensky

October 6, 2025

5  out of  5
rating by Joseph Solensky
"Terri Stokes was courteous and thoroughly professional. She assisted me in adding some coverage to my policy. She and the Agency have been a joy to work with."
We responded:
"We really appreciate your feedback, Joseph! It’s wonderful to hear Terri provided courteous and professional support. Thank you for trusting our agency with your insurance needs!"
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Jerry Melrose

October 2, 2025

5  out of  5
rating by Jerry Melrose
"Terri Stokes was very professional and helpful explaining policies in great detail"
We responded:
"Thanks, Jerry! We’re happy Terri could make the process smooth and easy for you. Your satisfaction means a lot to us!"
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Tina Nguyen

October 1, 2025

5  out of  5
rating by Tina Nguyen
"👍👍👍👍👍"
We responded:
"We appreciate the 5-star review, Tina! 👍 It means a lot to know you’re satisfied with our service and support."
Profile photo of Tracy Thu Do

Tracy Thu Do

October 1, 2025

5  out of  5
rating by Tracy Thu Do
"Bre is great 👍👍👍👍👍👍👍"
We responded:
"Thanks so much, Tracy! 👍 We’re thrilled to hear Bre made such a great impression—always here to help with your insurance needs!"
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Jennifer Render

September 30, 2025

5  out of  5
rating by Jennifer Render
"I’ve had my policies with Matt McCoy State Farm for years, but have had to make some changes recently due to some difficult circumstances and everyone I have spoken with in the office has been so kind and helpful. Today I worked with Bre’Anna to take care of a payment issue and she was super friendly and it was resolved in minutes!"
We responded:
"Thank you so much for sharing your experience, Jennifer! We’re thrilled to hear that Bre’Anna was able to quickly and kindly resolve your payment issue. At Matt McCoy State Farm, we always strive to provide friendly, professional, and helpful service to our clients, especially during times of change. We truly appreciate your continued trust in us for your insurance needs!"
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Jarrod Dyess

September 29, 2025

5  out of  5
rating by Jarrod Dyess
"Excellent customer service!"
We responded:
"Thank you for your kind words, Jarrod! We’re so glad to hear you had an excellent experience with our team at Matt McCoy State Farm. Providing top-notch customer service and making insurance simple for our clients is always our goal. We truly appreciate your trust in us for your auto and renters insurance!"
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eliza morgan

September 27, 2025

5  out of  5
rating by eliza morgan
"Jim Gorrell was very helpful with any questions we had. Knowledgeable and very respectful."
We responded:
"Thank you so much, Eliza! We’re thrilled to hear that Jim was able to provide helpful, knowledgeable, and respectful support. Your kind words mean a lot, and we truly appreciate your trust in our team!"
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Angie Patuto

September 23, 2025

5  out of  5
rating by Angie Patuto
"Great customer service. Everyone is always very helpful and kind and very quick to help resolve issues."
We responded:
"Thank you so much, Angie! We’re glad to hear our team has been helpful, kind, and quick in resolving any issues. We truly appreciate your feedback and look forward to continuing to support your insurance needs!"
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Behind The Veil

September 16, 2025

5  out of  5
rating by Behind The Veil
"Always there to help and quick to resolve any issues you may have. Outstanding service."
We responded:
"Thank you for the kind words! We’re happy to hear you’ve experienced outstanding service and quick support from our team. Providing reliable help and peace of mind is what we strive for every day. We truly appreciate your trust!"
Profile photo of Lupita Monjaras

Lupita Monjaras

September 15, 2025

5  out of  5
rating by Lupita Monjaras
"I’ve had an excellent experience with State Farm thanks to agent Andres Machado. He always helps me quickly and clearly, making every process simple and stress-free. His professionalism and dedication make a big difference. Highly recommended!"
We responded:
"Thank you, Lupita! We’re so glad to hear Andres has provided you with quick, clear, and stress-free service. His professionalism and dedication truly make a difference, and we appreciate you recognizing his efforts. We’re grateful for your trust and look forward to continuing to serve your insurance needs!"
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Al Corey

September 12, 2025

4  out of  5
rating by Al Corey
"Frustrated with climbing rates.... Terri in the office was very informative and transparent."
We responded:
"We appreciate your honest feedback, Al. Rate increases can be frustrating, and while some adjustments are determined by State Farm corporate, our team—like Terri—will always be here to explain and support you. Thank you for recognizing her effort."
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Luis Bauza

September 11, 2025

5  out of  5
rating by Luis Bauza
"This was my second visit to the office, and now my dad and brother are officially part of the State Farm family! Andres took great care of us and made the whole process smooth and efficient, I even got to enjoy a great cup of coffee while everything was handled. Big shoutout to Moriah as well for her excellent support!"
We responded:
"Thank you for the fantastic review! We’re thrilled to hear that Andres provided such a professional, knowledgeable, and caring experience while helping you find insurance coverage. His attention to detail and dedication to exceptional customer service truly set him apart. We’re so glad the process was smooth and stress-free for you. Your recommendation means a lot—thank you for choosing State Farm!"
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Sergio Vazquez

September 11, 2025

5  out of  5
rating by Sergio Vazquez
"Great customer service by Andres and Breanna! They always take good care of me with a good coffee and great attention!"
We responded:
"Thank you so much, Sergio! I’m glad Andres and Breanna are taking great care of you and making your visits enjoyable. We’re lucky to have them on our State Farm insurance team!"
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Paulo Barbosa

September 11, 2025

5  out of  5
rating by Paulo Barbosa
"Great customer service, and a very nice office."
We responded:
"Paulo, thank you for your kind words! Delivering great customer service in a welcoming office environment is always our goal. I’m grateful you chose us for your State Farm insurance needs and look forward to continuing to serve you."