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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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cristy rodriguez

August 18, 2025

5  out of  5
rating by cristy rodriguez
"Moriah was so nice and helpful today."
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Jessica Russell

August 18, 2025

5  out of  5
rating by Jessica Russell
"Terri was wonderful at explaining the policy as a whole and each individual saving we had and could have."
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Jim Rowin

August 15, 2025

5  out of  5
rating by Jim Rowin
"Great experience, Terri really helped me save money. She is a real blessing."
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Don Hopkins

August 15, 2025

5  out of  5
rating by Don Hopkins
"Taryn Payne was very helpful, polite and professional and assisting me with my recent transaction with your agency. Thank you very much."
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ladybug Hernandez

August 14, 2025

5  out of  5
rating by ladybug Hernandez
"I definitely recommend this place, they are very professional friendly they explain everything to you, my husband always has lots of questions and they always kindly answered. Always have a smile on their faces. Thank you Everyone but very specially to Moriah Bird!"
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Christian Capper

August 14, 2025

5  out of  5
rating by Christian Capper
"Moriah and Cade were amazing. Thank you guys for helping me get my rate lowered!"
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Laura Paniagua

August 14, 2025

5  out of  5
rating by Laura Paniagua
"Cade helped me set up a life insurance policy in less than 15 mins. He was quick but informative. Moriah and Cade were both professional and pleasant to talk with."
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Linda Briones

August 13, 2025

5  out of  5
rating by Linda Briones
"Terry and Teran were very helpful in this transition of life in figuring out what to do."
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Robert Winchester

August 11, 2025

5  out of  5
rating by Robert Winchester
"We had an issue with the roof on our residence after the summer storms. Edna in Matt's office was very helpful in guiding us through the process of filing a claim. Thanks Edna and thanks Matt for having great people in your office!!!"
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Justin Phillips

August 11, 2025

5  out of  5
rating by Justin Phillips
"Mrs. Terri was awesome. She was very detailed and helped me every step of the way reviewing my policy. Highly recommend reaching out to her specifically! Thank you again!"
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Donnie Briggs

August 8, 2025

5  out of  5
rating by Donnie Briggs
"Terri Teran Bree and Andres are the best!"
We responded:
"Love hearing this Donnie! Edna is awesome. We appreciate you guys as well. "
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Lex

August 7, 2025

1  out of  5
rating by Lex
"Horrible customer service. The man that I spoke to kept cutting me off and was very condescending."
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Charles Diaz

August 7, 2025

5  out of  5
rating by Charles Diaz
"Andres was very attentive and kind. He addressed my needs with the best service and the best price. He was the one who helped me decide to switch to State Farm!"
We responded:
"Hi Charles! Thank you so much for the kind words! We're thrilled to hear that Andres was able to provide you with great service and help you find the right coverage at the best price. He's a valued member of our team here at Matt McCoy State Farm, and we're so glad he made your switch a smooth one. Welcome to the family! "
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Spencer

August 6, 2025

5  out of  5
rating by Spencer
"Cade reached out to me and helped me save over $150 on my car insurance for both of my cars, and renters insurance! Cade was super helpful and respectful! Highly recommend this agency!"
We responded:
"Thank you so much for the 5-star review, Spencer! We’re thrilled to hear that Cade was able to help you save on both your car and renters insurance. Your recommendation means a lot to us!"
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Jowahn Poteat

August 6, 2025

5  out of  5
rating by Jowahn Poteat
"The staff is very helpful and prompt."
We responded:
"Thank you for the 5-star review, Jowahn! We’re glad to hear our State Farm team has been helpful and prompt. We appreciate your feedback and are here anytime you need us!"
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Thomas Roderick

July 30, 2025

5  out of  5
rating by Thomas Roderick
"Breanna was Great and Professional."
We responded:
"Hi Thomas! Thank you so much for your kind words! We’re thrilled to hear that Breanna provided you with great and professional service. We appreciate your kind words!"
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Cynthia Ford

July 28, 2025

5  out of  5
rating by Cynthia Ford
"Thank you, Matt, for being so patient with me—seriously, lol! I recently purchased a vehicle and was getting quoted outrageous rates with barely any coverage. But Matt came through and not only got me solid coverage for both of our family vehicles, he also bundled in renters insurance at a great rate. So far, my experience with Matt at State Farm has been absolutely A1—top tier service. He’s been super understanding with my little delays and issues, and I really appreciate how easy he is to reach and how quick he is to respond. Customer service like this is hard to find. Thank you again, Matt!"
We responded:
"Hi Cynthia! Thank you so much for the kind words—it truly means a lot! I’m really glad we were able to get everything squared away for you and your family (and at a rate that made sense!). It was a pleasure helping you through the process, and I’m always here whenever you need anything. Thanks again for trusting me with your insurance needs!"
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Thaksaporn Billups

July 25, 2025

5  out of  5
rating by Thaksaporn Billups
"Best service ever! Thank you BreAnna for your help!"
We responded:
"Thank you so much, Thaksaporn! We're so glad you had a great experience. BreAnna is truly amazing and will be thrilled to hear your kind words. We're always here whenever you need us!"
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Shelton makayla123

July 25, 2025

5  out of  5
rating by Shelton makayla123
"Very friendly customer service and the atmosphere felt like family was taking care of me. Thank you for your hard work Terry Stokes and Bree."
We responded:
"Thank you so much, Shelton! We’re so happy to hear that you felt right at home with us — that’s exactly the experience we aim to give every customer. Terry and Bree will be so glad to know their hard work made an impact. We truly appreciate your support!"
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dOpE w/o NoTicE

July 23, 2025

5  out of  5
rating by dOpE w/o NoTicE
"Great customer service! Amazing and smooth process. Will definitely recommend to a friend. Thank You Austin!! You’re the best."
We responded:
"Thank you so much! We’re thrilled to hear the process was smooth and that Austin took great care of you. Your support means a lot, and we’re always just a call away if you ever need us again."
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Morgan Myers

July 22, 2025

5  out of  5
rating by Morgan Myers
"I had a great experience working with Austin at the Matt McCoy State Farm office. From the start, the receptionist who answered the phone was warm and welcoming, which set a positive tone for the whole interaction. Austin was incredibly friendly, informative, patient, and kind. He took the time to walk me through my options and made sure I felt confident and comfortable with my coverage choices. What really stood out was that I never felt pressured to go with the most expensive or broadest plan—he and the team genuinely seemed focused on what was best for me. It’s clear this office truly cares about their customers and wants to provide the best possible service and coverage. Highly recommend!"
We responded:
"Thank you so much, Morgan! We’re so glad your experience with Austin and the rest of our team was a positive one. We pride ourselves on creating a welcoming, no-pressure environment and truly appreciate you recognizing that. Knowing you felt informed, cared for, and confident in your coverage means everything to us. Thanks again for the kind words and the recommendation — we’re always here if you need anything!"
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Dakota

July 19, 2025

5  out of  5
rating by Dakota
"Wow.thats a team!! Service's rendering is next level, to say the least. Mariah! one of the best agents, she actually talked to me, answering questions before I even considered asking.. I mean to tell you she's awesome 👍. Matt you have made my life easier, thank you for building a team l actually get excited to do business with."
We responded:
"Hi Dakota! Thank you so much for the amazing review! We’re thrilled to hear that Mariah and Matt have made such a positive impact and that you enjoy working with our State Farm team. Your kind words mean a lot to us, and we look forward to continuing to provide next-level service for you!"
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Molly Bartley

July 17, 2025

1  out of  5
rating by Molly Bartley
"This location is IMPOSSIBLE to get ahold of! I tried for weeks to get my husband’s car insurance to be added to our joint account. I was told it was done/being done. After attempting to add a new car to our plan, I was told an agent would call me back to complete the final step. When the office closed and I still had not received a call back (and having calls ignored) I was finally able to get my car added after calling corporate. I was told by the corporate agent that the process wasn’t even started. I called multiple days/ times, leaving a voicemail each time. I transferred to the Owasso office (answered on the second ring) earlier in the year and was made aware that my husbands car insurance was never added to our joint account and was still under Matt McCoys office. I have now called twice this week (10 am on Tuesday and 2:30 pm on Thursday) and have once again received no call back! This has been a miserable experience! Now after reading some reviews I see this is a common theme."
We responded:
"Molly, we are so sorry to hear about your frustrating experience with our office and we sincerely apologize for the lack of communication. While recent corporate system changes have presented some major challenges, there’s no excuse for the delay in response. As the agency owner, I truly appreciate you bringing this to my attention. Please know that we are addressing the issue internally to ensure this doesn’t happen again. We did get your husband’s car transferred to another agent last week, and we appreciate your patience throughout the process. Thank you again for your feedback — it helps us improve."
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Megan McCann

July 8, 2025

1  out of  5
rating by Megan McCann
"This agent's office does not answer the phone. My husband has been trying to cancel an auto policy on a sold car for more than a month. State Farm corporate will not cancel on this agent's behalf. Finally got ahold of someone, was assured his policy was successfully canceled, and of course, it is not. Funnily enough, I saw a Reddit post today where someone else was complaining Matt McCoy's office is unreachable. Then I come to Google and see many others have had the same experience of late. He's so unreachable that I looked up his insurance license to see if he was even still practicing. Encourage the others waiting to file a complaint with State Farm corporate and the Oklahoma Insurance Commission."
We responded:
"Hi Megan. We apologize for the inconvenience you are experiencing but we are not able to see your name in our system. Does your husband have the same last name? Can you please call our office with additional details? Or please reach out to State Farm Corporate as both corporate and the after hours team has the ability to cancel immediately as well as our office does directly. We would love to help you. "
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Ryan Lunsford

July 7, 2025

5  out of  5
rating by Ryan Lunsford
"I had the pleasure of speaking with Terri. She was excellent and made the process very easy. She was very professional and fun to speak with."
We responded:
"Thank you for your kind words! We're so glad to hear that Terri made the process easy and enjoyable. Her professionalism and friendly approach truly make a difference, and we’re happy she provided such a positive experience. We appreciate your support and look forward to assisting you again!"